One-Stop Service RICHI

One-stop service
Turnkey Aquafeed Production Project

RICHI Service & Support


Service is the core competitiveness of RICHI.

RICHI’s one-stop solution system covers the design of feed pellet production solutions, the production of full set of feed pellet production equipment, the transportation of equipment, after-sales service and other aspects, creating a perfect feed pellet production project for you in all aspects.

Dedicated knowledge and worry-free service help every customer open the door to the field of feed pellet production.

Design

Professional design team, customized feed pellet production design solutions.

Manufacture

Over 30,000 square meters of production workshop, with modern production equipment.

Test-run

By testing before delivery, customers are guaranteed to receive high-quality feed pellet production equipment.

Logistics

Multi-channel delivery methods ensure that feed pellet machine is transported to the feed project site on time.

Civil Construction

We have experience in contracting numerous feed projects and can rationally plan the entire feed production project.

Installation

Professional installation team and careful technical guidance.

Commissioning

In combination with customer production needs, all feed pellet machine is adjusted to the best state.

Training

Professional and effective training ensures that every staff member can work safely and efficiently.

After-sales service

With 24/7 after-sales service, customers can find us at any time.


Feed production line design
Feed production line Manufacture
Feed production line Test-Run
Feed production line Logistics
Feed production line Civil Construction
Feed production line Installation
Feed production line Commissioning
Feed production line Training
Feed production line After-sales service

Our service team

— Richi Machinery —

RICHI has a team of highly skilled, professional and responsible engineers. All engineers in the team have undergone a rigorous training and assessment system and have solid professional technical knowledge and practical experience.

They will provide every RICHI customer with excellent product and service experience with professional skills and efficient services.

Pre-Sales-Service-Team

Pre-sales service team

Sales-Service-Team

Sales Service Team

After-Sales-Service-Team

After-sales service team


Pre-Sales-Service-Team

Pre-sales service team

After understanding the customer’s needs, we will arrange professional engineers to contact you within 24 hours. We can communicate with you about the detailed information of the required aquatic feed pellet production machine through instant communication tools such as WhatsApp, email, phone, video, etc. Of course, you can come to our factory at any time, communicate with our engineers and see our equipment and production process.

Taking your needs as the starting point, we customize the perfect aquatic feed pellet production line solution for you.

Sales-Service-Team

Sales Service Team

After the contract is signed, our engineers will communicate with you in a timely manner about the construction of the plant, the installation of aquatic feed pellet production equipment and other related issues. At the same time, the engineer in charge of production will regularly send you pictures and videos of the feed production equipment, so that you can understand the production speed of all equipment at any time. Professional engineers are available to answer your questions at any time during the delivery, installation and other processes.

Providing services that make customers feel at ease and at ease has always been our goal.


After-Sales-Service-Team

After-sales service team

After the aquatic feed pellet production machine is running normally, we will have a professional after-sales engineer team to keep in close communication with you at all times. They will provide you with comprehensive services such as preventive maintenance, fault diagnosis and troubleshooting, fault handling, training and technical support based on the use of the equipment and maintenance needs.

If you have any questions during the feed production process, you can always find our engineers.

Turnkey Feed Production Project

— Richi Machinery —

RICHI serves every customer who comes to RICHI with professional design and manufacturing capabilities, as well as rich experience in turnkey feed production projects and pellet production projects.

5 T Fish Feed Production Line In Russia

5 t/h fish feed production line in Russia

In 2021, customers from Russia purchased a complete floating fish feed production line from us.

When the customer was looking for the feed pellet production equipment they needed, their goal was very clear: they were looking for a 5 ton per hour trout feed production line. Therefore, they quickly found us and determined that we could do a large-scale turnkey fish feed production project.

There are two points worth noting in the entire floating fish feed production project. One is that fully automatic batching system is provided to customers during the batching stage; the other is that a fully automatic packing system is provided to customers during the packing section.

design

5 ton fish feed production line in Russia design

manufacturing

5 ton fish feed production line in Russia manufacturing

Inspection

5 ton fish feed production line in Russia Inspection

Delivery

5 ton fish feed production line in Russia Delivery

installation

5 ton fish feed production line in Russia installation

Commissioning

5 ton fish feed production line in Russia Commissioning

Production line operation

5 ton fish feed production line in Russia operation

Customers visit the factory

2 ton shrimp feed production line in Indonesia Customers visit

design

2 ton shrimp feed production line in Indonesia design

signing the contract

2 ton shrimp feed production line in Indonesia signing the contract

manufacturing

2 ton shrimp feed production line in Indonesia manufacturing

Delivery

2 ton shrimp feed production line in Indonesia Delivery

installation


2-ton-shrimp-feed-production-line-in-Indonesia-installation

Commissioning

2 ton shrimp feed production line in Indonesia Commissioning
2 T Shrimp Feed Production Line In Indonesia

2 t/h shrimp feed production line in Indonesia

In 2022, customer from Indonesia purchased a complete shrimp feed production line from us.

Based on the development of shrimp farming industry in Indonesia, the client saw the development of shrimp feed industry and decided to invest in building a shrimp feed mill.

This shrimp feed pellet production project is located in the eastern part of Indonesia. We completed the entire shrimp feed mill planning, shrimp feed production line design, shrimp feed pellet machine manufacturing, etc.

RICHI SERVICES
2000+ Customers
220+Feed production projects
180+ Exporting Countries
full-time service

Customer visits

— Richi Machinery —

Omani customers visited

In 2024, Omani customers came to our factory, discussed feed pellet production line related issues with us and signed a contract.

Omani customers visited
Oman customers visit our factory
Omani customers sign contract
Oman customer pays deposit

Russian customers visit

In 2023, Russian customer came to our factory, mainly to inspect the relevant equipment of the fish feed pellet production line. He had previously ordered fish feed pellet production line from us.

Russian customers discuss feed production line
Russian customers visit the factory
Russian customers accept equipment
Russian customers came to our factory

South African customers visit

In 2019, South African customers came to our factory to visit the feed pellet production machine in our factory and discuss the design of the fish feed pellet production line.

South African customers discuss feed production line contract
South African customers come to our factory
South African customers visit the factory
South African customers check our equipment

Thai customers visit

In 2022, Thai customers came to our factory to discuss the details of the aquatic feed pellet production line.

Thai customers discuss feed production line contract
Thai customers come to our factory
Thai customers visit the factory
Thai customers check our equipment
video
RICHI MACHINERY factory
RICHI MACHINERY Feed production equipment
Production workshop Production workshop
Feed production equipment production process
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